Report it

At Banco Popular we are committed to protecting your identity and information.

If you suspect that you have been a victim or have received a fraudulent e-mail, here is what you should do:

  • Send us the suspicious e-mail to: emailalert@bppr.com
        “Drag and drop” the fraudulent e-mail from your inbox onto a new
        e-mail message. Please avoid using the "forward" feature because the     necessary information to process the fraudster may be lost in this     process.
  • Call us immediately Internet Banking Help Desk is available 24-hours a     day at 787-724-3655 or 1-888-724-3655.